Privacy Policy

Tangents is responsible for the personal information described here. This policy applies to visitors, account holders, ticket purchasers, hosts and promoters, and people who communicate with us. It does not govern a host’s independent handling of information outside Tangents, venue practices, or third-party sites linked from the Platform.

If applicable law gives you stronger rights, that law controls. Regional disclosures describe rights that may apply; they do not mean every listed law applies to Tangents or every user.

What we do not currently collect

• No phone number or exact date of birth is requested during current registration.
• We do not receive or store full card numbers, CVV codes, or full bank-account numbers.
• We do not receive biometric templates from Face ID, fingerprint, or other device authentication.
• The Near Me feature does not send precise GPS coordinates to Tangents servers.
• We do not store precondition or waiver documents a Host uploads while creating an event. They are emailed directly to the Host’s own account and not retained by Tangents.

We collect information from you, your browser, device, network, and Platform activity. We also receive authentication results, payment and payout status from Stripe, media-processing status, email-delivery information, optional browser diagnostic reports, reports from other users, and information from authorities or other parties when legally permitted.

We use information to operate accounts, events, purchases, tickets, refunds, subscriptions, and payouts; communicate transactional, security, event, and support messages; prevent fraud and abuse; moderate content; diagnose and improve reliability; and meet legal, tax, accounting, dispute, and regulatory obligations.

For EEA and UK users, the relevant legal bases may include contract performance, legitimate interests, legal obligations, and consent. We do not use personal information for solely automated decisions producing legal or similarly significant effects. Automated controls may temporarily block sign-ins, prevent overselling, or prioritize potential fraud for review.

We use automated and artificial-intelligence systems to audit Platform activity for fraud, payment abuse, account takeover, prohibited listings, and other security and integrity risks. These systems review activity such as account, event, listing, purchase, refund, and device or network signals, and may flag activity for human review, restrict a feature, or hold a transaction pending review. Decisions with legal or similarly significant effects are not made by these systems alone; a person reviews them. You may contact us at the address in the Contact section to ask about a restriction applied to your account.

Usernames, display names, biographies, profile photos, public host information, event listings, media, reviews, and responses are public by design. Removing content does not remove copies other people may have saved or shared.

Hosts receive operational information needed to manage events, sales, and ticket validation. They do not receive full payment-card or bank details. Information collected independently by a host or venue is governed by that party’s own practices.

A host may give door staff a time-limited link that lets them check tickets in for one specific event without a Tangents account. That link shows whether a scanned ticket is valid, already used, or not for that event, plus a running count of check-ins. It does not expose sales, payouts, attendee lists, or event settings, and the host can revoke it.

We disclose information as needed to providers that support authentication, hosting, databases, storage, security, bot detection on sign-in and registration, map tiles, address geocoding, video processing, email delivery, and optional browser diagnostics. Stripe processes payments, subscriptions, connected accounts, verification, and payouts. Providers receive only information reasonably needed for their functions and process it under their own terms and, where applicable, our service agreements.

We may also disclose public content to other users, information in a business transfer, information required by valid legal process or necessary to protect rights and safety, and information you direct or consent to disclose. Tangents does not sell personal information for money or share it for cross-context behavioral advertising.

Card entry and host payout onboarding occur in Stripe-controlled interfaces. Stripe may independently process payment, verification, fraud-prevention, and regulatory information. Tangents stores transaction references, status, fees, payout records, and account-readiness information, not full card or bank details.

Refund-protection elections are recorded with the order. For events located in Arizona, applicable state, county, and city transaction privilege tax is calculated and collected at checkout. Tax calculation is not yet automated for events located outside Arizona.

Host-supplied event addresses are sent to a third-party geocoding provider when an event is published, to place it on the map and to determine the state, county, and city used for the tax calculation described in Section 6. Tangents does not collect your device’s precise GPS coordinates through the Near Me feature. If you use the Near Me feature, your browser asks permission and uses the coordinates locally to sort events without transmitting or storing them on Tangents servers.

The map draws its background tiles from a third-party map-tile provider. Those tiles are requested by your browser, so that provider receives your IP address and browser information when you view a map, in the same way any image loaded from another site would. The bot-detection challenge on the sign-in and registration pages is likewise served by a third-party provider, which receives your IP address and browser and interaction signals in order to tell a person from an automated script, and may use its own storage in your browser for that purpose.

Essential cookies support authentication, account recovery, and security flows. The cart and your privacy choice are stored locally in the browser. Optional browser error and performance diagnostics run only after you select “Allow optional diagnostics.” You can change that choice using the persistent Privacy choices button. Tangents does not deploy advertising cookies or a separate behavioral advertising product.

When a user deletes an account, historical orders may be anonymized rather than erased. Hosts with order, payout, or violation history may need to contact us because immediate deletion can conflict with financial, safety, and legal records.

We use safeguards appropriate to the information and risks, including access controls, encrypted network transport, provider-managed encryption at rest where available, server-side authorization, database row-level controls, secure sessions, rate limits, audit logging, webhook verification, and Stripe-hosted payment components. No service can guarantee absolute security.

Tangents is based in the United States and our providers are engaged to process information in the United States. Two exceptions, and the circumstances in which a request may be served from outside the United States, are set out below.

Separately, our hosting, network and map-tile providers operate global content-delivery networks. A request from you may therefore be served by, or pass through, equipment located outside the United States, most often whichever location is nearest to you. Those providers are United States companies engaged under United States agreements; what varies is the location of the machine that answers a request, not who is responsible for the data.

Where a transfer requires them, recognized safeguards may include data-processing agreements, Standard Contractual Clauses, the UK Addendum, equivalent contractual protections, or an applicable transfer framework.

This section is current as of the effective date above and covers processing outside the United States only. Providers processing solely within the United States are described in Section 7.

Depending on applicable law, you may request access, portability, correction, deletion, restriction, or objection; withdraw consent; manage communications and push permissions; appeal certain decisions; and complain to a privacy regulator. California and other US state residents may also have rights to know, correct, delete, port, limit certain sensitive-data uses, and opt out of sale, sharing, or targeted advertising. Tangents does not currently conduct those advertising activities.

Email [email protected] to make a request. We may verify your identity or account authority. We will not discriminate against you for exercising applicable rights.

Tangents is not directed to children under 16. The Terms require every user to be an Eligible User, at least 16, or the higher minimum age applicable where they live, and a specific event may add a Host-set precondition such as a further age restriction. Registration does not currently collect a birthdate, and Tangents does not independently verify age or any other precondition; that responsibility sits with the Host. Contact us if you believe a child below the applicable age provided personal information.

We may update this policy as the Platform, providers, or legal requirements change. Material changes will receive additional notice appropriate to the change, and consent where required.

• Privacy and rights requests: [email protected]
• Security issues: [email protected]
• General help: [email protected]

You may also complain to the privacy or data-protection authority where you live.